At Town Hall

Town Hall hours of operation are 10am -3pm, outside of those hours and you require any assistance, please call 867-874-6522.

At the front counter (Cash, Interac, Cheque). The Town of Hay River Municipal Offices are located at 100-62 Woodland Drive.


Pay your water bill and property tax ONLINE! Search “Hay River” as a Payee in the Bill Payment section of your online/telephone banking. Please note this is only available through CIBC or Royal Bank.

For water use: “Hay River (Town) Utilities” or similar.

For property tax use: “Hay River (Town) Taxes” or similar.

Credit Card

The Town of Hay River is now accepting credit card payments through “Option Pay”. When using option pay, rates will apply and can be found at . Option pay credit card payments can be made through the following link .

It is critical that when making payments through Option Pay all required fields are populated properly.

For Property Tax payments: Under Type select “Tax”, then utilize the full property tax roll number for the property for which you wish to make payment.

For Water Utility payment: Select “Utilities” then use the full thirteen (13) digit account number.

For Business “Permits/Licenses”: please included a detailed description and contact phone number in the comments field.